Privacy and Cookie Policy

Privacy Policy

Clinchmart respects your privacy and takes your online safety seriously. All the information we learn from customers helps us personalise and continually improve your shopping experience at Clinchmart.  In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. We collect information from Site users in several different ways, with the sole goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use the information to record and quickly bring up information you’ve given previously. We also use the information to help you quickly find information, products, and services provided on Clinchmart, create personlaised content that is relevant to you and alert you of our new information, products, and services.

We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We collect information from Site users in several different ways, including the use of cookies

What Personal Information does Clinchmart learn about you and how is this done?

We learn information from site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience.

Information You Give Us: we receive and store all the information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information we learn to provide you with an efficient, meaningful, and customized shopping experience.  We collect the information in the following ways:
Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our site.

Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may (in some circumstances) post the names and cities of contest winners on our Site. . If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

Mobile: Several locations on the Site allow you to enter your phone number for purposes including but not limited to: SMS verification, registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our SMS newsletter. Also when you download or use Clinchmart apps and, where applicable, have requested or consented to location services, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results, and other personalised content. Most mobile devices allow you to turn off location services.

Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.) 
Product Reviews:
We ask for an email address and location along with the submission of all product reviews. Your email address will be kept private, but your location will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.

How does Clinchmart use cookies and other technology to learn information?

Cookies are small pieces of information that your Internet browser stores as text files on your computer's hard drive. Using the Clinchmart website with your browser settings adjusted to accept cookies or using Clinchmart devices, mobile apps, or other software tells us that you want to use Clinchmart’s products and services and that you consent to our use of cookies. Most browsers accept cookies by default, but setting your browser to refuse cookies or remove them from your hard drive will prevent you from using parts of this Site. Clinchmart uses cookies to, speed up navigation, track site usage recognizes users and user access privileges, identifying users when they sign-in to our site and to enable selection, keeping track of your specified preferences, conducting research and diagnostics to improve and purchase products on this Site record your browsing activity and purchases.

This Site also uses web beacons (also known as clear GIF technology or "action tags") to:
 help deliver cookies and track views of a web page. Any electronic image on the Site, such as an ad banner, can function as a web beacon. We may use content or ads from third-party advertising companies that may use cookies and web beacons to measure web page visits or amount of products purchased.  Clinhmart displays interest-based advertising using information you make available to us when you interact with our sites, content, or services. Interest-based ads, also sometimes referred to as personalised or targeted ads, are displayed to you based on information from activities such as purchasing on our sites, use of devices, apps or software.

Note: This Site's cookies do not and cannot infiltrate your hard drive to gather any confidential information.
Any information third parties collect via cookies and web beacons is not linked to any personal information we collect.

We do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ad.

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